discontinued cb2 furniture

Wow. We bought some drawer knobs and a towel bar, all of which were stocked in the back. The great thing about CB2 is that it's a Crate and Barrel sister company and Crate and Barrel has stellar customer service. Terms of Service and The service at this store is particularly amazing. This seemed faster than ordering online and shipping so I made the purchase in-store. Same response. So you call and they advise "Oh that will be due this weekend so you will receive next week" So you wait and wait and again no delivery. Incredibly rude and un helpful after they messed up an order. Never coming to this location and I would suggest not coming here if you want to spend time looking around the store. You'll find older offerings from well-known brands, including DWR, West Elm, and CB2, as well as lovingly restored vintage finds from top designers. The showroom is modest with around 5 beds/tables/livingroom set ups each. Then she rings up everything without discount to which I point out and she mentions it to another colleague and he confirms it should be applied. I bought a really cute nightstand from here a few months ago as I was looking for something cute and reasonable priced and not from IKEA. There is a parking garage and they validate one hour of parking to shop there. For someone who shops here on a weekly basis I am sad to review a one star. I had the delivery come in two different days since everything I wanted was not in-stock. (cheap) I can't imagine anyone wanting any of the orange stuff here except the Florida orange growers. The guy there helped for a while then ran off to a bigger purchase, i gave up and left. We've been very happy with all the furniture we've bought from them. San Francisco, CA 94104, Log-in access to secure areas of our site, Remembering your preferences (e.g., your choice of language or region). Parking is $6 but they can validate your parking here and get $4 taken off. We have quite a few things that we ordered online after selecting them at the store . No. As for customer service, I've not had any issues but the staff isn't remarkable in a way that I'd rave about customer service. - limited selection - everything's white, orange (lots of it), and one other color - the metal stuff are, quite frankly, kinda clanky. For one low, flat fee per trip, we will deliver every piece of furniture in your order regardless of the number of items. The two stars are for how I have not received a part of my order yet. They fix my bill and she hands it and says "here you go". Good quality and a reasonable price I would recommend Scandinavian Design out in Roseville. CB2's modern furniture selection makes it fun to shop for a unique piece to add a bit of flair to any room. Had delivery issues. favorite. I feel that my furniture feels "real" unlike Ikea or Living Spaces, and has durability to last a long time. Love the idea of furniture that you could ship off to your future college grads first apartment? The auto response is an empty apology and when you call in you get the exact same thing, empty promises that never happen. Terms of Service and Read on to get to know this master brand better. When I purchase something in store, I get an email receipt, but if my pickup date is months later, it can be difficult to retrieve that email, especially if you're buying several things over several months. CB2 Sayulita Lounge Chair. We paid. The associate at the cash register (Mani V) was incredibly rude and indifferent. So our sales associate Linda was the BEST and her customer service was amazing She took her time with us and was helpful and made our trip into the store worth it. No other place I know of. I had a gift card that I was looking to get off my hands and was in need of a new comforter and ordered the down comforter that they have available here at CB2. Initially I dismissed CB2 as Crate & Barrel's version of IKEA. She kept repeating Portland and in the end, when she confirmed the location was Poland, she blamed the Portland mistake on autocorrect. My boyfriend and I have furnished nearly our whole apartment with CB2 purchases including a very recent large sectional sofa (Gybson). She was phenomenal but I felt like everyone else at the time were busy and distracted (again a busy Saturday night). Me: 1. Sometimes it says we have one but it's actually for the item that's on display Me: (after I've lost my patience!) While furniture seems nice, nothing is stored at this location and to access significant products (eg a couch) you can either drive to Tracy to their warehouse or pay $130. The staff was great specially Ana, who made sure all of my delivery concerns were taken care of before I even left the store. No matter what your WFH space looks like, having some cool furniture to work at makes Monday mornings a little easier. This store is on the smaller side, though admittedly I do not have much to compare it with since this is the only CB2 location in vicinity. To the two guys that helped us with measurements and selections, cudos for excellent customer service! It's a ton of bullshit! I was told that I should get it by the end of March and they would let me know if any more issue. $100 gift card doesn't make an empty living room for the summer any better. To my dismay, I heard the clanking of broken glass upon taking the boxes out. I came here on a Sunday afternoon in August 2018 to look for a birthday gift for a mom of a friend. It has obviously never been opened and still in the box, we just had a hard time getting to their only location that is close by. When we walked in, there were at least 2 employees working. I can always go to get decorating ideas or augment my serving pieces that will please the eyes and my wallet. I visited the store while in NYC a few years back and was impressed with the companies eye on trend design. But for me, to look through what they have for the occasional dish/wine glass/highball for me to talk home is too much. Grab a used Crate & Barrel headboard or bed in fabric or wood to give your bedroom a crowning touch. they have risen significantly from a few years ago while in NYC. I checked out with two things I saw online and if they are out of anything in store they can order it for you online and usually wave the shipping! They placed it where I wanted and made sure I liked it there before leaving with all the wrapping materials. Simple; I wanted to pick up the item I paid for and was told that it would be available for me pick up at their Holiday Hours. They have many floor associates around to help you that you can ask. They also told me there was nothing they could do but notate my account that I've called in. In the world of interior retail, sister brands are all the rage and Crate & Barrel is no exception. WTF! I really think CB2 is a PR ploy so C&B can publicize they have a more affordable version. cleans easily and adds storage space cool. I have yet to have to return anything, but so far the purchasing process has been easy, I love the design and I find that items are well made. (They also have mugs with little spoons attached if that's more your cup of tea--pun intended.) $799.00 Final Sale Fae Faux Rattan Outdoor Coffee Table $189.97 reg. She did not offer apology or acknowledgement of the situation. $437. I stayed about 15mins looking around and walked right out I guess the workers here were having a don't care Day this day. Purchases should last longer than 3 months let alone 2 years or whatever long it may be. Surprised as it is Berkeley. Had 2 great shopping experiences here in the last month thanks to Tracy in the upstairs furniture department! The customer service was horrible. Pros: + friendly staff + quality product Cons: - a lot of the quality products are actually poorly priced (overpriced) for some odd reason - small store layout - only one floor and limited variety If I were you, I'd still head over to Crate & Barrel (at least for the trinkets) since I'd find many of the same stuff over there, but with greater variety. Customers are happy with the clean and modern design of their beds, although some issues with beds being squeaky or having durability concerns were mentioned. He really knows how to deliver great customer service (even though they all do), but goes the extra mile. $1,499.00 Final Sale Faye Sofa Clearance $1,349.97 reg. They do have parking and it's on a convenient location. I called CB2 back again this morning to follow up and check to see if my order would be delivered this coming week as promised only to find out that it's been pushed back another (2) weeks yet again, even after already being delayed previously. One recent exceptional anecdote: In April I purchased a large, heavy $300 mirror from them in preparation to decorate the house I was moving into. Think about that when you are considering buying something from them. There is a serious lack of customer service. Art compositions are minimalist and frequently stray into the abstract, making them perfect for dining rooms, living rooms, and bedrooms. I will never go to that store again. This is definitely a fun store to pop into if you're looking for a modern piece for your home. Last night I was invited to the grand opening and it was awesome! I love the design of it's items. What a great customer experience. This is not traditional furniture and many of the pieces highlight The artist, designer or maker. Thanks CB2! I didn't even get a tracking number until I called four days after my order! hide. I waited every night for delivery as promised with my items which I actually wanted immediately. They got me with Dean and Deluca hot chocolate. If you use one of these and buy something, Slumber Search may make a small amount of money. The other stuff is way too pricey. I 100% regret doing my wedding registry with this company. Terrible customer service. That means every piece of used Cb2 furniture you see on Chairish has been vetted to ensure that its in new-to-good vintage condition, with no major defects. I've never been in before, but was pleased with the service. Ordered an item from this store for almost 1K. Quality of product workmanship is still my main concern. Delivery guy shows up and the first sentence coming out of his mouth is "you have missing parts in your order you need to call the store not my problem" and I'm standing there shocked thinking to myself who is this guy?! Clearance $46.00 reg. I have ordered quite a few furniture and carpet items at CB2 as I am updating my condo. No one was helpful. With regards to the nightstands, dressers, and wardrobes, most CB2 customers are happy with how these pieces look and appreciate the cohesion they add to the bedroom design. I don't need staff to bombard me when I walk in a place, but a smile or a hello to acknowledge another human being should be pretty standard in my book. So I go in, and naturally, there are no prices to be found on any of them. What I love about this store is that it focuses on minimalistic furniture with big pops of colors. You have the option to disable non-essential cookies below. Really nice stuff but you NEVER receive it. This company focuses on policy and not customer service. On the other hand..my delivery date was pushed back twice. Won't consider buying in cb2 next time and forever. And once again, I initiated the call, they didn't call or email me to notify me of the change. I'd like the table fixed. With prices ranging from below $100 and up to just under $2000 for a bed frame, their range is somewhat larger than other furniture brands. Unfortunately they had no opportunity to send me somebody on the same day so I had to assemble it by myself. 15% back and a voided warranty? I knew I had family coming at the end of summer so there is no way I would have ordered these items had I been told 8-12 weeks and of course CB2 gets to keep half my money if I cancel the order now. Furniture - Best Modern Home Furniture Store | Crate & Barrel new york > brooklyn > for sale > furniture - by owner. - I mention to the sales associate that I would not have made the purchase if I had known the item was backordered. I was surprised the rep was not able to tell me a specific status on the couch. (e.g. It's in stock, no need to order it!!!! To sum it up, the merchandise is lovely, but the service leaves much to be desired. Shop cb2: Quality furniture on sale - Kaiyo This would be an awesome place to get someone a wedding or housewarming gift. My drinking smoked glasses cracked more than twice and each time I replaces them. Pottery barn, RH Ive ordered plenty from these places and patronize them because of their great customer service. Customer service however is amazing and attentive but that doesn't serve me any good when my dishes and flatware is easily damaged. They even let me borrow a dining chair for a few minutes (I work and live nearby and they had done their due diligence so they knew I'd bring it right back) to see how it would look in my home because I was having a terrible time deciding on which fabric to choose. Went to check this place out, since I was in the area.An interesting furniture place. Want to know which is the closest to your home?Take a look at the handy store locator for more information. From classic Crate & Barrel items like modern sofas and leather lounge chairs, to discontinued dinnerware and decor, our inventory spans the spectrum, so you never know what youll find. Buyer beware. Say wha? Their customer service is simply top notch. Just add some cool decor plus a large rug underfoot and voilayour space is ready for everything from lounging solo to hanging with the crew. Don't buy from CB2. I have to wait now until mid to end of June well this sucks New delivery date set for June 14 June 14 rolls around. One associate was even walking directly in front of me while having a conversation with her colleague, knew I was walking directly behind her yet never even looked at me. Around May 18 I get a message saying, your table will not be delivered. Start with pricing, and then work your way down to adding some additional styles. Can I just say how happy I am that CB2 is finally in Miami?! I've ordered so many pieces from here w/ no delivery issues. Inside it's pretty cool. There were 4 people behind the register while I was standing there with my items. CL. When I called today, Monday, to ask if they had shipped my items, again this lady, K, answered I recognized her voice. Love the products BUT the very rude girl left a bad impression. I placed this order on June 18. I owned a house and nothing fit in the apartment. Not sure why these guys have such bad reviews! Where to do I begin? ***Update Below*** I share a previous reviewer's sentiment about this location. So I will order one I tell the clerk who looks distressed and says the table will not be available until early June. Save yourself the trip and just ship/return via their website. parking, and the door for pick ups is right there, mere feet away from where you park. The issue was the packaging.
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