Try the Dive In, located on the Lido Deck, featuring hamburgers and hot dogs. Please note the following general information about Luggage Direct: Restrictions for each homeport city include participating airlines, earliest and latest flight times, and citizenship requirements. Bring your travel and health insurance information and have it handy at all times. Electrical Appliances:**All staterooms are equipped with standard 110 AC and 220 AC outlets. Please complete the Online Check-In process at. In many countries, you can also use your ATM card to obtain local currency. Registering Your Valuables: We strongly recommend that you register your valuables with Customs before leaving home. Transportation of Currency: You may take as much currency or as many monetary instruments as you wish on your trip. A seamless transition is what our pre- and post-cruise hotels and tours are all about. Download the app before your cruise, log in, and immediately start using Navigator. Most doorways in non-accessible staterooms will not allow for adequate storage of moderate or larger size scooters. If for some reason you have not completed your Online Check-in process at least 3 days prior to departure, you will still be able to print your Express Docs, including the boarding pass, up to the departure date. Additional coverage is available with the purchase of a Holland America Line Standard or Platinum Cancellation Protection Plan. If these have not yet been provided, please ask your Stateroom Steward. Wine brought in quantities deemed to be excessive by the vessel or security will be refused. Its important to note that electronic cigarettes are illegal in many countries including the United Arab Emirates, India and much of South America and Southeast Asia. Please Note:For safety reasons, travel irons, and electric water heaters/kettles may not be used in your stateroom. We appreciate the relationship you have with your travel advisor and want to assure you they will be credited for bookings made onboard, just let us know. The choices are endless. Tweens Program (ages 7 12): Tweens ages 7 - 12 years old have a sign in and out policy. Your seating assignment will be noted on your guest card upon boarding. Theres never a dull moment on your Holland America Line cruises. Some guests with limited mobility may find it difficult to embark or disembark the ship at certain times while at dock or while tendering due to steep gangways and steps,particularly during low or high tide. I was welcomed aboard the Holland America Koningsdam as part of a test . There is a nominal restaurant charge for the Pinnacle Grill, Canaletto, Nami Sushi and Tamarind (available on. Having a passport will enable you to fly from the U.S. to a foreign port in the event you miss your scheduled embarkation or to fly back to the U.S. if you need to disembark the ship mid-cruise due to an emergency. Each Holland America Line ship has an onboard Medical Center staffed by licensed physicians and critical care nurses. Finally, make sure that you label the inside of your carry-on and checked baggage with your name and contact information. Holland America Line has recently won the following environmental honors: Green Gateway Award: Port of Seattles Green Gateway Partners Award program, 20102016, and the Technology Innovator Award in 2015, Blue Circle Award: Port Metro Vancouvers EcoAction program for commitment to sustainability, 20102014. In most cases this is paid by each guest upon check-in and may have to be paid in the local currency. Please note the EDL is not the same as an Enhanced (or Endorsed) Commercial Drivers License. Pleasemake sure that the appropriate baggage tags are affixed to your baggage, because the tags include your departing flight information. Electronic cigarettes are not permitted in staterooms or in other public areas of the ship other than designated smoking areas. Hours are from 6:00am until 9:00pm. Mobility Equipment: The safety of our guests and crew is our number one priority. Want to read your email, catch up on the latest news and check your finances? For more information, consult your Customs Agency. ), taking into account all appropriate matters including, but not limited to, weather conditions, ships location, weight of the guest or his or her mobility device, etc. For detailed information regarding mobility equipment please refer to the GUESTS WITH DISABILITIES section of this document or visit the Accessible Cruising section of our website at hollandamerica.com. Find a better price on any tour we offer and we'll refund you 110 percent of the price difference in the form of an onboard credit. We are equally passionate about protecting and preserving the pristine destinations that we visit. On U.S.-based ships, passengers can smoke in a limited number of outdoor areas, always on the starboard side. Our dedicated shore excursion Reservation Agents and onboard staff offer expert support. We welcome you to learn more about our commitment to protecting the environment by reviewing our sustainability report at www.hollandamerica.com. On the morning of disembarkation, guests with no credit card payment need to settle their onboard account on the morningof disembarkation. Non-smoking casino ships? - Page 2 - Holland America Line - Cruise Manage your cruise with our free app! Single Smoking Thread (Use for all smoking discussions on HAL) ) For information regarding the Transportation Security Administrations Screening Tips for Persons with Disabilities, please visit the Travelers with Disabilities and Medical Conditions section of their website. . Depending on the handset and the carrier the user may be required to select Roam on the handset. Bidis essentially flavored cigarettes are not generally permitted entry. Usually there is a fee required. Please practice wearing your life jacket. Our TSA-approved partners will take your luggage directly from the ship and deliver it to your outbound aircraft. We strongly suggest you take the opportunity to visit your Muster Station and familiarize yourself with the route. guests are encouraged to obtain travel medical insurance prior to travel. The best places to obtain specific information on required documentation and immunizations for your serviceanimal are the U.S. Department of Agriculture, local customs offices in the specific ports and your service animals veterinarian. If Holland America Line does not receive the flight information, you will not receive the transfer and will be ineligible for reimbursement of this service. The minimum age to participate in Kids Club is three years. For more information contact Royal Ocean Events at 1-888-475-5511 or 1-604-940-1181. Holland America Cruises From Boston - CruiseInfoClub.com As previously, in-cabin smoking is also not allowed. of disembarkation. Dial 1-800-993-5483 (US). Please Note: There are restrictions on consuming alcoholic beverages brought on board the ship; please refer to the ALCOHOLIC BEVERAGES BROUGHT ON BOARD section. Please dial 911 in an emergency. If you do not want to use a credit or debit card, on the day of boarding, you will need to visit Guest Services and deposit $60 cash per person per cruise day. Simply register through Holland America Line Navigator, select Paid Internet and choose between a Voyage and a Daily plan. Implemented in January 2017, Holland America Line has a new cruise ship smoking policy banning smoking on all cabin balconies. In addition, a professional Fitness Instructor is available to instruct you in proper techniques of using the equipment. For more details please go to the U.S. Department of States Visa Waiver Program page. Additional quantities may be entered, although they will be subject to duty and IRS taxes. Guests should always travel with appropriate clothing and mosquito repellent with DEET or Picaridin to reduce the risk of mosquito bites. Schengen Visa Holders: New requirements pertaining to proof of medical insurance coverage have been adopted for all Schengen visa holders. You must be able to care for yourself. Additional cigars and cigarettes may be brought into the country, but they will be subject to duty and taxes. These policies apply to all smoking devices, including e-cigarettes and vaporizers. or CDs. (If you choose to take advantage of Holland Americas cruise Cancellation Protection this payment will be due prior to the cancellation period.) Oxygen: IMPORTANT: Due to COVID-19 Health & Safety protocols, please arrive at the terminal at your exact assigned check-in time to help facilitate capacity control and distancing. Purified or distilled water in factory-sealed containers (including plastic containers) for use in conjunction with medical device(s) are allowed in checked luggage and must be packed with the device(s). Please keep in mind that the drug laws in many countries can be very restrictive and the penalties severe. City Stays and Pre/Post Overland Packages: If you have purchased a Holland America Line hotel or overland tour packages, you will find information in your Express Docs. Important: Do not pack your passport, medications, Express Docs or electronic airline tickets in your checked baggage. [ Back to Top] Azamara The numbers are for emergency use only; please do not call unless you are experiencing an emergency of a critical nature. For the safety of all guests and crew, scooters and other mobility equipment need to be securely stored and charged in the guests stateroom and not in hallways or elevator lobbies. If you choose to use U.S. dollars, Holland America Line recommends that you carry smaller denominations such as ones, fives, tens and twenties. Classic Pre-Set Dining: The traditional pre-set dining times are5:45pm and 8:00pm in the Dining Room. In the event of unexpected travel delays and emergencies, pack enough prescriptionmedication for at least 2 weeks beyond the length of your travel itinerary. Whenever possible, wereuse existing materials and equipment, and we recycle many materials where recycling infrastructure is available at our ports of call. Cruise Line Smoking Policies - Cruises - Cruise Critic For U.S. and Canadian Citizens Travel by Land or Sea: Travel document requirements vary based on cruise itinerary and whether international flights are required. Tours purchased through Holland America Line are also backed by our Best Price Guarantee. You should have it available at the gangway when disembarking so please. We will provide disembarkation information shortly before the end of your cruise, which will outline important procedures regarding customs formalities, luggage handling, travel arrangements, disembarkation and other information. Holland America Line Connect: Stay in touch with family and friends via satellite internet through Holland America Line Connect. Each recommended merchant was selected on the basis of price, selection, reputation, quality, service and a commitment to shopping satisfaction. Experience Alaska Glacier Bay Experts However, if such devices are determined to pose a hazard, they will be removed and returned the last day of the cruiseprior to debark. A credit card is required for all inbound phone calls to a ship. A 3% service fee will be added to your onboard account for all cash advances. We ask that you refrain from pouring or discarding anything overboard, and that you dispose of solid waste in the appropriate containers indicated on board. If you require the regular use of a wheelchair, we recommend that you bring your own wheelchair with you. Holland America Line reserves the right at any time to modify the smoking policy onboard or alter the locations where smoking is permissible. For complete details on plans and full terms and conditions, please visit www.att.com/cruiseships. The Casino is not open in port and certain restricted waters and you must be 18 or over to play. Although embarkation may begin as early as 11:30am, our previous sailing guests will have just disembarked and we will still be in the process of preparing the ship for your cruise. If Your luggage is locked, the lock may be removed by security or, alternatively, the luggage will be held by security until you can be present for an inspection and any items in question further identified and/or surrendered. At some point in your travels you may experience an emergency. In addition to watching the Safety Video, please read the Safety information located on the back of your stateroom/suite door. Now more options are available. Choose traditional pre-set seating and dining times or a flexible open schedule the choice is yours to make prior to departure for your cruise. For this reason,guests are encouraged to obtain travel medical insurance prior to travel. (BBC World News, ESPN, Fox News and MSNBC are available, subject to satellite transmission.). Usually there is a fee required. (Required for kids and tweens ages 3 12). In order to Travel Well, international travelers should contact their physicians, local health departments, or a travel medicine clinic at least six to eight weeks before departure to receive current health information on the countries they plan to visit, to obtain vaccinations and preventative medications as indicated, and to address any other special needs. If you plan on bringing a scooter on the ship, please contact: Phone: 1-800-547-8493 (locally at 1-206-626-7044), Email:GuestAccessibility@HollandAmerica.com. If you reside in the UK please visit cibtvisas.co.uk/hollandamerica. If we do not have your information by this deadline, you will be unable to sail. All staterooms are equipped with hair dryers. All cash advances are subject to restrictions. The password will need to be disclosed to the youth staff upon pick up of the child. attention to cameras (including special lenses and video equipment), binoculars, radios, laptop computers, foreign-made watches and other similar appliances. Our TSA-approved partners will take your luggage directly from the ship and deliver it to your outbound aircraft. Any amount in excess of this allowance will be not be allowed onboard. (Remember that checked baggage might not be accessible at all times.) Crew Appreciation is a daily (adjustable) amount added to your onboard account and pooled in order to recognize the many team members throughout our fleet who contribute to the guest experience. Complimentary In-Room Dining is available 24 hours a day. To learn more about Holland America Lines ongoing commitment to environmental stewardship and conservation in all of our operations, visit hollandamerica.com/sustainability. You may wish to sunbathe, swim or simply find a quiet spot and do nothing at all. free merchandise, which may include a maximum of 40 ounces of liquor or wine and 200 cigarettes. However, please note that additional charges will apply and that not all medications are available in all countries or ports of call. With very limited exceptions (such as some Panama Canal cruises),U.S. law prohibits persons from beginning their cruise in oneU.S. port and ending it in a different U.S. port. Airport/Hotel Transfers: Transfers from the airport to your hotel and hotel to ship are provided to all guests who have purchased a Holland America Line hotel package. Celebrity Cruises Smoking is only. Shore excursion Reservation Agents are available Monday through Friday 6 a.m. to 6 p.m. (Pacific), and Saturday and Sunday 8 a.m. to 4:30 p.m. (Pacific). Reducing waste:Our waste management approach focuses on reducing the volume and toxicity of waste we generate. For special meal arrangements, please contact the Ship Services Department at1-800-541-1576 (or email: hal_ship_services@hollandamerica.com) at least 90 days prior to departure. Items that should be registered generally include those not manufactured in your country. There are so many choices on your Holland America Line cruise. Place a card with your name and address inside your baggage, as well as on the outside. No exceptions will be made. The onset of TD usually occurs within the first week of travel but may occur at any time even after returning home. The amount of time you allow to transfer from the ship to the airport will depend on the disembarkation port. It is also your access card to your stateroom. Any additional information concerning currency restrictions, please contact the customs agency in their country. With the exception of qualified service animals for guests with disabilities, animals or pets are not allowed on board our ships. You will claim your luggage when you arrive at your final airport destination. Implemented in January 2017, Holland America Line has a new cruise ship smoking policy banning smoking on all cabin balconies. These numbers are provided for emergency use only; please do not call unless it is your day of departure and you are experiencing a delay. Requests will be confirmed or waitlisted at the time of booking. Luggage Direct and Luggage Forward two different services offering a variety of services with the sole purpose of easing your travel! Daytime dress is casual. Smoking E-cigarettes and vaping devices is permitted in designated areas, as well as inside passenger staterooms . For your safety as well as the safety of fellow guests and crew, guests using powered mobility devices should exercise caution by utilizing reduced speed settings on their mobility device while on board and in terminal facilities. The letter from the childs parent must provide contact information and authorize the traveling adult to take the child on the specific cruise. We have gone to great lengths to remove hazardous chemicals from our operations including dry cleaning, medical and photographic chemicals, and cleaning supplies. Other approved proof of citizenship documents such as a passport card, an enhanced drivers license (EDL) or certificate of naturalization along with a government-issued photo ID are also acceptable. This ship ID card serves as your identification for security procedures when embarking anddisembarking the ship, and for making purchases on board. If you have not already purchased your City Stays & Pre/Post Overland Packages, Holland America Line can assist you. Please note that Medicare and many health insurance plans DO NOT cover the cost of medical care at sea, in foreign countries, or for air evacuation. Made-to-order entres and casual dinner in the Lido. There are high-risk destinations such as developing countries of Latin America, Africa, the Middle East and Asia, where chlorinated tap water is not available or where hygiene and sanitation are poor. Holland America Line shall not be responsible for any loss, cost, disappointment or damage of any kind as a result of any luggage lock removal, alcoholic/nonalcoholic items, or other prohibited items removed and discarded in violation of the policy. Some clearances will require face to face inspections, details will be communicated to you onboard. To learn more and apply for the Holland America Line Rewards Visa Card,please visit hollandamericavisa.com. Smoking E-cigarettes and vaping devices is permitted in designated areas, as well as inside passenger staterooms . Limited time offer, Savings for Onboard Bookings Only. Port Shopping Ambassador Program: Your cruise vacation would not be complete without experiencing some of the worlds best duty-free shopping. Therefore, it may be in your best interest to planahead and pack some anti-diarrheal medication with your other medications. Single Smoking Thread (Use for all smoking discussions on HAL) ) For persons not capable of walking on their own, the use of a wheelchair will be the primary mobility assistance aid for getting on and off the ship. We believe that safeguarding our guests, crew, ships, and theenvironment is the right thing to do and essential to the success of our business. The rate is US$7.95 per minute and billing begins at the time specified. Local Sales Taxes Applied where required. As previously, in-cabin smoking is also not allowed. Nosmokingof any kind will be permitted on any stateroom verandah. You may find more information on our tours and shore excursion programs on hollandamerica.com. If you cannot prove that you owned an item prior to departure, Customs officials may charge you duty to bring it back into your country. Travelers checks may be cashed at Guest Services. To meet this requirement, we must have the necessary information in our records at least 90 minutes before departure. Our friendly international staff will teach you how to play, entertain you in a tournament or patiently wait while you decide whether to hold or fold. Rest assured that your passport will be fully secured by our staff. The reduced deposit applies to sailings of 3 days or longer. For complete, updated information regarding travel, please check the official website of the Transportation Security Administration at tsa.gov. For voyages that are scheduled to end outside the U.S., a passport that is valid for six months beyond the completion date of your travel is required. Please help us reduce water use. Packing Advice: We also suggest that you consider placing articles in clear plastic bags inside your baggage to minimize handling by airport security screeners. Purchase a Surf plan. Tourist/visa requirements are determined by passport nationality, not by country of residence. It is also your access card to your stateroom. However, an allowance of six liters, twelve (12) cans or cartons (500 ml in volume or less) or six (6) cans or cartons (1 liter in volume or less) of water are allowed per stateroom. The U.S. dollar is the only currency accepted on board Holland America Line ships. Items such as sodas, energy drinks or other non-alcoholic items are not allowed on board in any form. Please Note: You may choose either flexible/open dining or classic pre-set dining in the Dining Room, at the time of booking. Is smoking allowed on cruise ships? A line-by-line guide - MSN Flight options can be managed by logging into your cruise profile at www.hollandamerica.com. Designated Smoking Areas Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, Westerdam, Zuiderdam Accessible Transfer Requirements: If you require a lift for boarding the transfer vehicle, please contact us or have your travel advisor advise our Guest Accessibility Department (please see contact information in the GUESTS WITH DISABILITIES section) as soon as possible, so we can arrange a special transfer. Arriving by Air: Holland America Line representatives will be stationedin the airport baggage claim area or outside the customs area (depending on local customs regulations), to greet guests and assist those who are eligible to be transferred to the pier. Holland America Line Rewards VISA Card: Use your new Holland America Line Rewards Visa Card and youll be on your next dream vacation before you know it. On the last night of your cruise you will need to place your baggage outside your stateroom before you retire. Friends may easily arrange to send a bon voyage gift directly to your stateroom, or you may throw a party of your own for fellow guests. U.S. port and ending it in a different U.S. port. Teens: Mocktail Parties, karaoke contests, trivia contests, jewelry designs, video games, staff vs. teens volleyball tournaments; together with themed events Face Your Fears, Casino Games for Prizes and TV Game Show Night allow teens 13 - 17 to attend events in a relaxed environment allowing them to comfortably make friends while having fun. Passports or Western Hemisphere Travel Initiative (WHTI) compliant documents are required for cruises to Alaska, Bermuda, Canada, Caribbean, Hawaii, and Mexico. bars, the shops, spa, shore excursions. The Crew Appreciation charge is paid to Holland America Line team members and represents an important part of their compensation. Generally, the ship is subject to certain government procedural requirements upon arrival. Holland America Cruises In Europe - CruiseInfoClub.com Please contact the ships Medical Center for any medication requiring refrigeration. Gift orders must be prepaid and received two weeks in advance of sailing. The non-smoking casino was one of the things I was most happy about. Certain countries require that you obtain official authorization(called a visa) before entering the country, and some countries require that you obtain a visa regardless of whether you plan to go ashore in that particular port or not. The luggage tags are clearly marked with your ship name. Guests needing continuous or intermittent oxygen for chronic conditions must make their own arrangements prior to travel. Conserving Water and Reducing Waste Water Discharges: We make the most of our water. Check with your health care provider at least six to eight weeks prior to departure, as vaccination requirements and recommendations may change. We seek, to the extent feasible, to accommodate guests with disabilities. E-cigarettes are allowed in designated smoking areas, as well as inside passenger staterooms (but not on balconies). Holland America Line's baggage policy is further detailed in the baggage section of your Cruise Contract. The Holland America Line Navigator App is your indispensable tool for cruise planning, embarkation, managing your onboard experience and booking shore excursions. (If you choose to take advantage of Holland Americas cruise Cancellation Protection this payment will be due prior to the cancellation period.) PERSONAL TRAVEL IDENTIFICATION REQUIREMENTS. Please contact Guest Services for more details. On Dressy Nightswe take it up a notch and recommend slacks, skirts, dresses, blouses, collared shirts and jackets. to sail. You will be responsible for all costs you incur to join the vessel at the next port. As previously, in-cabin smoking is also not allowed. Koningsdam Cruises 2022, 2023 - Holland America Ship, Itineraries If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Lines liability will not exceedUS$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. If such devices are determined to pose a hazard, they will be removed and returned the last day of the cruise prior to debark. A customary fee will be charged for services and medications dispensed. environment is the right thing to do and essential to the success of our business. Can You Smoke On Norwegian Cruise Ships - CruiseInfoClub.com There is a space on the tag for you to print the following information; Name, Stateroom Number, and Sailing Date. An 18% Service Charge is automatically applied to all Beverage Purchases, Bar Retail Items, Specialty Restaurant Cover Charges and all For Purchase A La Carte Menu Items. 2016 and thereafter, the legal drinking age onboard will be 18 for voyages which depart from and return to Europe, China, Hong Kong, Singapore or Taiwan, and the legal drinking age onboard will be 20 for voyages which depart from and return to Japan. It is designed to assist you in finding the finest treasures in the ports of callat savings of 20-60% below U.S. prices. Inform your bank or credit card company that you are traveling abroad to avoid any challenges with using your credit card on the cruise. For this reason, voyages originating and ending in the same U.S. port will not allow embarkation or disembarkation in an alternate U.S. port. Please call the Guest Accessibility Department for detailed information. We anticipate that your stateroom will be ready at approximately 1:00pm. Prescription Marinol, which is used by some as an alternative to marijuana, is permitted. Book on board and you can reserve your next cruise at a reduced deposit of only US$100, US$300 or US$1,000 per person and receive a shipboard credit of up to US$500.00 per person. It provides information on what to do in case of an emergency, as well as the routes to your Muster Station.
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