Do you agree with Stratstone - MINI Leeds's 4-star rating? Chloe price matched a lower price I had obtained, which I was delighted with. . What is MINI Connected and How Do I Use It? Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Lovely courtesy car clean and well presented. I have bought my cars from Stratstone Mini for the last 20 years and over the last 10 from Gary Stewart who has provided the most fantastic customer care ever. Keep your eyes peeled for more Big Love content as we set out to deliver. No, response. Travelled to dealership to collect car and handover was seamless.
Stratstone BMW Reviews | Read Customer Service Reviews of www I can see we would have a poor relationship if I bought a car from this dealership. Very efficient service from Paul Rosen who dealt with the paperwork and vehicle documentation very smoothly. With a huge scope for customisation and personalisation, the MINI Hatchback is ideal for those who want their car to be a perfect extension of themselves. We value your feedback and take pride in providing the best possible customer service! Do you agree with Stratstone - MINI Leeds's TrustScore? The friendly attitude, professionalism and patience of Rhiannon was much appreciated. I found their customer service excellent, Hi David,I appreciate you taking the time to leave this review! Stratstone Derby - appalling service. He and is colleague looked after us throughout the sale. We hope that you'll consider us again in the future.Customer Services, From the initial enquiry with Csilla Kelly to the actual purchase of my used car, she did an amazing job. Matt Lee-Shevloff. Here are 8 tips for writing great reviews. Unfortunately after the purchase the follow on care is terrible. Thank you to everyone who attended our MINI Big Love event. Verification can help ensure real people write reviews about real companies. Young men with infinite patience, a sense of humour and, above all, professional and well-informed.My Mini Cooper S is on its way! I can now add the Stratstone reputation executive team. The deals they offer are brilliant and nothing is too much trouble. | Read 41-60 Reviews out of 378 . Nothing is too much trouble for her and I'm always kept up to date with what's going on with my vehicle. Throughout, Paul laid out the options in an open and transparent manner and although clearly wanted to sell the more expensive motor, enabled the family to make the decision we wanted. The John Cooper Works range builds on the base models by adding a series of performance enhancing upgrades. Hi,Thank you so much for taking the time to review your experience with us. I so appreciate it .. a very positive and reassuring experience. Discover our exclusive range of nearly-new, ex-demonstrator and delivery mileage MINI cars. Jaguar Land Rover is to invest more than 15 billion over the next five years to transform the brand into an all-electric vehicle manufacturer in the UK. It goes against our guidelines to offer incentives for reviews. Our friendly Motability Specialists are here to help with advice on all aspects of MINI Motability. Very efficient service from Paul Rosen who dealt with the paperwork and vehicle documentation very smoothly. He showcased Stratstone Mini very favourably. I am still in touch with Paul, who might yet still sell us a car!The whole place, with its car showroom, caf and decoration looked flawless.Ibrahim, Hi Adam,Thank you so much for taking the time to review your experience with us. We hope that you'll consider us again in the future.Customer Services, From the initial enquiry with Csilla Kelly to the actual purchase of my used car, she did an amazing job. Hi Mark,We are happy to see that your recent visit to the MINI branch in Leeds has been a positive one! Big thanks Jamie and co, you are doing things right. Once you have purchased you car, for some reason you are passed onto a handover person . I was given a courtesy car which helped me greatly.
Stratstone - BMW Leeds Reviews | Read Customer Service Reviews of www Was impressed from initial contact and would highly recommend to family and friends. If you are thinking about selling your MINI, then you can get an instant valuation using our online Sell Your Car tool. I walked out after waiting 15 minutes - with not service. I will never use Stratstone Mini again. Hi Ann,Thank you so much for reviewing your recent experience with the MINI branch in Leeds.Its great to hear youve had a positive experience.Take care,Customer Services, We went to test drive a car at Stratstone MINI Leeds on Sunday, 8th May and were met and hosted by Paul Rosen, who made us feel very welcome. Will be back when the rear tyres need replacing. I was regularly kept up-to-date with the progress of my service. We use dedicated people and clever technology to safeguard our platform. But, fortunately, the lovely people at Stratstone, Leeds make it something of a doddle.
Stratstone MINI - . Meet our Service | Facebook I had an MOT, service and also had a new service plan set up. 2023 Trustpilot, Inc. All rights reserved. Hi Mark,A huge thanks for taking the time to rate your recent experience with us.The leadership team love to see such great feedback!Have a nice day.Customer Services, Swapped my Range Rover for a Mini Phev (for obvious reasons in this day and age)Whole process was very pleasant - Imran our salesman was helpful without being pushy The car looked like new when we picked it up Would highly recommend, Hi,Thank you very much for 5* review! Despite living in Newcastle, Csilla arranged a personal video of the car for me and conducted all the relevant paperwork via Teams call. Hi Anna,Thank you very much for 5* review! I am very pleased you are satisfied with your visit! Technician provide a very comprehensive report and video.
MINI - Stratstone Will definitely be back for all my servicing needs in future, Hello Andrew,Thank you so much for your great review!
Stratstone MINI - Stratstone MINI Leeds are very pleased | Facebook Verification can help ensure real people write reviews about real companies. My car was in on 4th April for a recall. Charlotte and her team sourced the car my daughter wanted, after a terrible experience from Arnold Clark I would avoid them.
Its Thurdsday.Left several messages. He was polite, courteous and very professional in the way he conducted himself the whole time we were there, and did everything he could to be helpful. Business Development Manager Stratstone BMW and MINI Leeds 4d Edited 48 hours to sell! Hi Rachel,Thank you for taking the time to review.Im sorry that you havent been fully satisfied with your visit. Just had the first service on a second hand car I bought last year from Strastone. Thank you Csilla, Hi DeeDee,Thank you so much for your great review!Your review is very important to us, as our goal is to deliver an outstanding customer experience. I was given a courtesy car which helped me greatly. Do you agree with Stratstone - MINI Leeds's TrustScore? Thanks again!Customer Services. I would highly recommend this dealership if you are looking to buy a Mini. Companies can ask for reviews via automatic invitations. What's more, with Stratstone MINI, you can take advantage of an Approved Used MINI with a number of benefits. Kept in contact throughout, collected car later that day and it had even had a wash, thank you! Get directions on the Auto Trader site. See how that goes. Check out what 115 people have written so far, and share your own experience. Explore our used cars available for immediate delivery. 8days later guess what? The car is gorgeous and the service was second to none! Travelled to dealership to collect car and handover was seamless. Everyone I spoke to during my visit was very welcoming and helpful Jamie was so kind courteous and reassuring, very attentive, added the oil I was able to purchase all with a big smile and lovely cheerful manner. Kindest regards.Customer Services, The whole of Stratstones team involved in my car purchase and the car handover where very efficient,friendly and answered my queries to my satisfaction. We went to test drive a car at Stratstone MINI Leeds on Sunday, 8th May and were met and hosted by Paul Rosen, who made us feel very welcome. Information provided by various external sources. We never felt under pressure, and were offered a very reasonable price. Reply from Stratstone - BMW Chesterfield. Best wishes,Customer Services. Not one of them has been in contact. Our aim is to deliver a positive customer service. We hope you enjoyed some of the tasty treats, we certainly did. Be warned, my experience with Stratone mini Leeds was not pleasant.The sale person, however was accommodating and helpful, unfortunately that is where the positives end . Thank you Csilla, Hi DeeDee,Thank you so much for your great review!Your review is very important to us, as our goal is to deliver an outstanding customer experience. Jamie at service reception desk very helpful too. Hi Mrs Diclemente,A huge thanks for taking the time to rate your recent experience with us.The leadership team love to see such great feedback!Have a nice day,Customer Services. Took just one week from first visit to home delivery. New cars have been difficult to obtain and delays have happened. Hi,Thank you so much for the review.We're thrilled that you had such a positive experience! Im off for a BMW , Hi Kym,Thank you for taking the time to review.Firstly, I would like to apologise for the experience you have had, I completely understand the frustration of this and I can assure you that this isnt the customer service we do aim to provide.I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.Thank you,Customer Services. Total incompetence. Do you agree with Stratstone - MINI Leeds's star rating? I was regularly kept up-to-date with the progress of my service. Do not use Stratstone Silverlink if you are used to good customer service, it is appalling. Hi,Thank you so much for the review.We're thrilled that you had such a positive experience! Suggested companies are based on peoples browsing tendencies. I part exchanged my BMW purchased from Stratstone Leeds at Stratstone Mini Leeds. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. To a non- internet savvy, phone phobic pensioner organising her Mini love affair with a company over 200 miles away could prove to be a recipe for disaster! Hi Janet,Thank you for taking the time to leave us this fantastic review!We strive to provide excellent customer service at the MINI branch in Leeds.Thanks again!Customer Services. Mixing the fun of a MINI with the benefits of an electrified drivetrain, this is the next step for one of Britain's favourite brands. Sell your MINI quickly and easily at your nearest Stratstone MINI Centre. stratstone.com/dealers/mini-leeds/?utm_source=trust-pilot&utm_medium=organic&utm_campaign=trust-pilot&utm_content=mi, Replies to negative reviews in < 24 hours, Stratstone, Loxley House, Little Oak Drive, Annesley. Well, went back to see Courtney sooner than expected, again fantastic service bought a Mini Cooper S Clubman Shadow Edition, presentation on collection was superb. Wallsend, England, United Kingdom . Very very poor customer service.Aggressive phone staff considering a mistake was made their end, causing a car to be sold to another garage.I rang to see if I could transfer a car from this dealership closer to home, to which a lady said she would find out the details and phone me back, a couple of hours passed and I received no phone call so I rang them, only to be met with an abrupt rude member of staff who proceeded to argue with me and blame staff shortage as an excuse not to have been called back, meaning Ive now missed out on a car.DO NOT RECOMMEND. Working away from home and my local Mini centre I called in to Stratstone Mini Leeds when my warning light came on indicating a need for oil, and I was really worried. They kept it overnight so they could listen to it cold start and fixed the problem that day.
Stratstone - Home - Facebook Well, went back to see Courtney sooner than expected, again fantastic service bought a Mini Cooper S Clubman Shadow Edition, presentation on collection was superb. Welcome to Stratstone Tyneside. We never felt under pressure, and were offered a very reasonable price. Kindest regards.Customer Services. Find out all the latest automotive industry, manufacturer and Stratstone related news here.
Stratstone - BMW Chesterfield Reviews | Read Customer Service Reviews Thank you Csilla, Hi DeeDee,Thank you so much for your great review!Your review is very important to us, as our goal is to deliver an outstanding customer experience. We use dedicated people and clever technology to safeguard our platform. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Whether you already own a vehicle or are potentially interested in purchasing one, there is a high probability you will want to keep up-to-date with the latest information and news as it is released. I had an MOT, service and also had a new service plan set up. Neither yesterday or today did anyone ring me back. Bought a replacement key for almost 200. The salesman was a very pleasant & helpful young man. I found their customer service excellent, Hi David,I appreciate you taking the time to leave this review! Felt completely misled regarding the results of the health check and recommendations regarding the MOT of my MIni which is less than 3 years old. All rights reserved. Courtney Stratstone Mini. His favourite MINI is the . Thanks again!Customer Services. Stratstone Mini Leeds is open Monday-Saturday 09:00-18:00 and Sunday 11:00-17:00. We hope to be of service to you again! We also ensure all reviews are published without moderation. For businesses Categories Blog. I dealt with Jack Beeston from Hull BMW and I can say I havent dealt with such a great guy for a long time. Everything I expected and was promised was done. The entire team at Leeds seem an exceptionally welcoming team. Despite living in Newcastle, Csilla arranged a personal video of the car for me and conducted all the relevant paperwork via Teams call. Hi Mrs Diclemente,A huge thanks for taking the time to rate your recent experience with us.The leadership team love to see such great feedback!Have a nice day,Customer Services. We value your feedback and take pride in providing the best possible customer service! Our state of the art workshop is operated by a team of manufacturer trained technicians, who have access to the latest tools and equipment required to keep your . Felt completely misled regarding the results of the health check and recommendations regarding the MOT of my MIni which is less than 3 years old. Find your perfect MINI today with our fantastic MINI Drive Away Today offers for vehicles in stock & available for immediate delivery.
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