How We Fix Mistakes

Writing about technology, money and cross-border rules means working with facts that shift. Streaming services change their features, savings rates move, tax thresholds are revised and insurance schemes get reworked. Sooner or later something we published will be wrong or stale. This page describes what we do about it.

Spotted an error? Here is how to flag it

Email write@ousadias.net or use the form on the contact page. The most helpful reports include:

• the title or address of the article,
• the sentence or section that seems off,
• what you believe is correct, and where you found that out.

Half a hunch is enough. A hunch that something no longer matches reality is still worth sending.

What we do with your report

1. Read it. Every report gets looked at, even the ones that turn out to be a misunderstanding.
2. Check it. We go back to primary material where possible, such as official guidance or a provider's own documentation, rather than relying on another article.
3. Decide. If the article is wrong, we change it. If it is right but unclear, we rewrite the confusing part. If we disagree, we tell you why.
4. Reply. When you left an address, you hear back with the outcome.

How changes appear

Factual corrections

When a fix changes the meaning of something, such as a wrong figure, a misdescribed rule or a feature a service does not offer, we amend the text and note that a correction was made.

Updates

When the world has moved on but the article was accurate when written, we revise it and refresh the modified date.

Small fixes

Typos, broken formatting and clumsy wording are tidied quietly, since they do not change what the article says.

What we will not do

We do not delete criticism, swap in a different conclusion because a company asked, or accept payment to alter an article. Corrections exist to make pages more accurate, nothing else.

For the wider rules that govern the site, read the site terms, and for background on why we care about getting this right, see where we come from.